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Course Description

There’s no way around it – managing people is one of the most difficult and complex things you can do in an organization – and so often we make that jump into a management role without any formal preparation.

Whether you’re struggling to lead your former peers or finding it difficult to let go of the work you used to do so well yourself, our 3-month program will cover the critical skills you need to succeed as a manager. Through engaging coursework and a variety of assessments, you’ll gain increased self-awareness and an expanded toolkit to help you navigate the many challenges related to managing others who all think and behave in unique ways.

Program Highlights

Our program will provide you with the tools to:

  • Adapt communication based on your own and others behavioral styles
  • Build a culture of alliance and collaboration through effective communication
  • Enhance your management skills through emotional intelligence
  • Adapt your behavior based on how others perceive you
  • Apply a coaching model designed to increase performance
  • Implement an eight-step delegation process that addresses varying communication styles
  • Help your team grow through “performance development” techniques
  • Develop the seven competencies that constitute excellence in listening effectiveness
  • Apply effective techniques for giving and receiving feedback
  • Develop troubleshooting skills to successfully resolve conflict
  • Employ change management best practices
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Enroll Now - Select a section below
Section Title
Management Certificate
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 12:00PM
Dates
Oct 09, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 12:00PM
Dates
Oct 16, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 1:00PM
Dates
Oct 23, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 12:00PM
Dates
Nov 06, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 12:00PM
Dates
Nov 13, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 1:00PM
Dates
Nov 20, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 12:00PM
Dates
Dec 04, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 12:00PM
Dates
Dec 11, 2024
Type
Online (Instructor-led)
Days
W
Time
9:00AM to 1:00PM
Dates
Dec 18, 2024
Schedule and Location
Contact Hours
40.0
Location
  • Zoom (Eastern Time)
Delivery Options
Course Fee(s)
Tuition non-credit $2,495.00
Drop Request Deadline
Oct 02, 2024
Transfer Request Deadline
Oct 02, 2024
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