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Course Description

Learn to solve strategic problems through design thinking, which puts the “end user”—a real human being—at the center of the process. Learning about design thinking can drive performance, growth, and excellence, and fuel innovative solutions.

Learner Outcomes

After completing this course, participants will be able to:
  • Define design thinking and begin to embody an innovation mindset
  • Explain the benefits and advantages of design thinking and its correlation to business performance
  • Describe the steps used in the design thinking process and state how to leverage each
  • Apply design thinking to individual challenges and projects to formulate an action plan
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