3224 - Performance Management
Course Description
In its broadest sense, "performance management" is what every good manager does every day: makes sure employees know what they need to do to achieve the organization's goals, checks to make sure the employees are doing those things, praises employees for doing the right things, and uses constructive criticism when that is not the case. A formal performance management system simply makes sure all those management tasks get done consistently across an organization. This introductory-level course considers these varied elements of performance management. Earn SHRM and HRCI credit while mastering these important elements of human resource management.
Students have 90 days from the day they are granted access to complete this course.
Please note: Access to this course will be granted as soon as possible but may take up to 1 business day.
Credits:
- 3 PMI PDUs
- 0.75 Ways of Working PDUs
- 1.25 Power Skills PDUs
- 1 Business Acumen PDUs
- 0.3 IACET CEUs
- 3 SHRM PDCs
- 3 HRCI Credits
- 3 ATD CI Credits
Learner Outcomes
After this class, you will be able to:
- Explain the value of a performance management system
- Consider the advantages and disadvantages of different performance appraisal methods
- Conduct a performance management interview
- Describe various performance-based incentive strategies
- Apply organizational development practices alongside individual performance management
- Describe the process of Management by Objectives
- Apply methods of quality management to products and services