3207 - Leading and Managing Change
Course Description
Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory self-paced course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.
Students have 90 days from the day they are granted access to complete this course.
Please note: Access to this course will be granted as soon as possible but may take up to 1 business day.
Credits:
- 4 PMI PDUs:
- 1.75 Ways of Working PDUs
- 1.75 Power Skills PDUs
- 0.5 Business Acumen PDUs
- 0.4 IACET CEUs
- 4 HRCI Credits
- 4 SHRM PDCs
- 4 ATD CI Credits
Learner Outcomes
After this class, you will be able to:- Discuss organizational change and the forms it can take
- Describe Kotter's Eight Step Process recommended for implementing change successfully
- Outline Lewin's model of change and discuss its limitations
- Identify the factors a leader or manager can employ to promote change
- Outline the change initiative planning process
- Explain the role of a leader in communicating change
- Discuss methods to foster participation
- Discuss the underpinnings of resistance to change and how to overcome it
- Discuss other models of change management (ADKAR, GE CAP, Cisco Change Roadmap)
- Match change management models to specific scenarios
- Understand strategic change and mastering a changing environment