3192 - PM Skills®: Communication
Course Description
Communication is a critical aspect of any successful project. Effective project teams communicate continuously, to share knowledge, clarify project objectives, and address issues. Project practitioners spend a large amount of their time engaged in interpersonal communication activities, ensuring that information is widely distributed and participants are kept up to date on all project objectives. But some project participants may not have the required expertise or ability to communicate effectively.
This self-paced, fully online course will help project leaders understand and coordinate verbal and written forms of communication within and between project teams. It will help focus and clarify communication techniques and allow clear, concise, and direct interactions among all project practitioners and stakeholders.
Students have 90 days from the day they are granted access to complete this course.
Please note: Access to this course will be granted as soon as possible but may take up to 1 business day.
Credits:
- 3 PMI PDUs:
- 0.75 Ways of Working PDUs
- 1.5 Power Skills PDUs
- 0.75 Business Acumen PDUs
- 0.3 IACET CEUs
- 3 HRCI Credits
- 3 SHRM PDCs
- 3 ATD CI Credits
Learner Outcomes
After completing this course, participants will be able to:- Employ effective interactive communication as a project leader
- Implement the correct communication models and methods to ensure a proficient transfer of information
- Manage project communications using appropriate written, verbal, and nonverbal communication media
- Integrate collaborative communication best practices into project team activities and stakeholder interactions
- Encourage open communication techniques among project participants
- Exhibit cultural sensitivity when communicating with diverse project groups
- Recognize and address dysfunctional communication patterns among project practitioners
- Identify potential communication issues and resolve them successfully