Course Description

Over the past 20 years, there has been an incredible increase in teamwork. Organizations are becoming less hierarchical, more networked, and the technology to connect people has enabled the performance of teams to far outpace the performance of individuals. The challenge to high- performing teams often comes from a lack of clear alignment, inefficient processes, difficulty managing conflict, and the absence of trust.

This course will provide assessments and skill-building on how to create a team culture (how team members relate to each other) and team productivity (how the team efficiently and effectively gets work done). Specific modules include Trust & Safety (an environment of openness, honesty, and an absence of fear), Cohesion (a shared sense of belonging and commitment), Dialogue (the capacity to work through conflict with compassion and understanding), Alignment (a shared understanding of purpose, priorities, and plans), Accountability (efficient and effective coordination, communication, and collaboration), and Learning & Adapting (the capacity to overcome obstacles and adjust to new realities).

Course Outline

Learner Outcomes

After completing this course, participants will be able to:

• Identify the components of effective teams
• Analyze you and your team's culture and productivity
• Exercise building trust and psychological safety
• Evaluate different accountability methods to determine the best fit