Rising to the level of supervisor necessitates the mastery of the essential components for success. Newly-promoted employees as well as those seeking to move up the corporate ladder will explore key behaviors of effective leaders, critical elements of motivation, and the crucial steps of efficient delegation. Tools and techniques to efficiently address performance and communication challenges will be also provided. Completion of our program can serve as the foundation for continued professional development and supervisory growth.

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Program Objectives:

After successfully completing this program, students will be able to:
  • Explore best practices in coaching, delegating, motivation, and performance management
  • Detect individual communication styles and strengthen a toolkit for managing communication challenges
  • Acquire tools for most efficient performance in a supervisory role
  • Create plans for professional growth


Please reference the table below for the length and cost of the electives in this program. Students must complete 18 hours of electives from the following list before, during, or after the required courses. A diamond (♦) indicates a self-paced online course.

Course Price Length
A Manager's Guide to Information Technology ♦ $235 10 hours
A Manager's Guide to Superior Customer Service ♦ $95 3 hours
Building Teams - Building Culture $195 3 hours
Business Ethics in the 21st Century ♦ $295 10 hours
Collaboration Skills and Strategies $195 3 hours
Emotional Intelligence $425 6 hours
Essentials of Conflict Management $195 3 hours
Handing Difficult Employee Behavior ♦ $235 10 hours
How to Coach ♦ $95 3 hours
Improving Your Listening Skills $195 3 hours
Leading Inclusively and Equitably Across Differences $195 3 hours
Managing Difficult Conversations and Situations $375 6 hours
Managing Multi-Generations $195 3 hours
Managing Remote Employees ♦ $95 3 hours
Managing Your Time and Productivity $375 6 hours
Optimizing Virtual Teamwork $195 3 hours
The Effective Manager's Toolbox ♦ $345 15 hours

Additional Details


Students must complete the following core courses:
Students must complete 18 hours of electives from the following list before, during, or after the required courses:
Required fields are indicated by .