Both new and experienced managers can benefit from the Essentials of Management Certificate Program, which provides a valuable toolkit to handle common workplace challenges. Best practices for coaching and delegating will be discussed, as well as effective strategies for overcoming communication barriers and strengthening trust with employees.
Successful completion of the program should allow participants to immediately apply newly-acquired skills and demonstrate noticeable managerial performance improvement.
PROGRAM OBJECTIVES
After successfully completing this program, students will be able to:
- Detect individual communication styles and strengthen a toolkit for managing communication challenges
- Explore best practices in coaching, delegating, and performance management
- Identify change initiative behaviors and develop solutions for managing change
- Create plans for resolution of your organization's challenges
- Acquire tools for more efficient performance in a managerial role
PREREQUISITES
Students interested in this program should have already earned a bachelor's degree or possess equivalent professional work experience.
ELECTIVES - COST AND LENGTH
Please reference the table below for the length and cost of the electives in this program. Students must complete 24 hours of electives from the following list before, during, or after the required courses. A diamond (♦) indicates a self-paced online course.
| Course | Price | Length |
|---|---|---|
| A Manager's Guide to Information Technology ♦ | $235 | 10 hours |
| A Manager's Guide to Superior Customer Service ♦ | $95 | 3 hours |
| Building Teams - Building Culture | $195 | 3 hours |
| Business Ethics in the 21st Century ♦ | $295 | 10 hours |
| Emotional Intelligence | $425 | 6 hours |
| Essentials of Conflict Management | $195 | 3 hours |
| Essentials of Leadership for Managers | $825 | 12 hours |
| Essentials of Strategic Planning for Managers | $375 | 6 hours |
| Executive Presence for the Non-Executive | $995 | 12 hours |
| Finance for Non-Financial Managers | $695 | 12 hours |
| Handling Difficult Employee Behavior ♦ | $235 | 10 hours |
| Leading Inclusively and Equitably Across Differences | $195 | 3 hours |
| Managing Difficult Conversations and Situations | $375 | 6 hours |
| Managing Multi-Generations | $195 | 3 hours |
| Managing Remote Employees ♦ | $95 | 3 hours |
| Managing Your Time and Productivity | $375 | 6 hours |
| Negotiations: Making Business Deals ♦ | $105 | 4 hours |
| Negotiations: Resolving Disputes ♦ | $95 | 3 hours |
| Optimizing Virtual Teamwork | $195 | 3 hours |
| Transformational Leadership: Inspiring Your Team | $375 | 6 hours |
| Win-Win Negotiations | $375 | 6 hours |