Both new and experienced managers can benefit from the Essentials of Management Certificate Program, which provides a valuable toolkit to handle common workplace challenges. Best practices for coaching and delegating will be discussed, as well as effective strategies for overcoming communication barriers and strengthening trust with employees.

Successful completion of the program should allow participants to immediately apply newly-acquired skills and demonstrate noticeable managerial performance improvement.

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After successfully completing this program, students will be able to:

  • Detect individual communication styles and strengthen a toolkit for managing communication challenges
  • Explore best practices in coaching, delegating, and performance management
  • Identify change initiative behaviors and develop solutions for managing change
  • Create plans for resolution of your organization's challenges
  • Acquire tools for more efficient performance in a managerial role


Students interested in this program should have already earned a bachelor's degree or possess equivalent professional work experience.


Please reference the table below for the length and cost of the electives in this program. Students must complete 24 hours of electives from the following list before, during, or after the required courses. A diamond (♦) indicates a self-paced online course.

Course Price Length
A Manager's Guide to Information Technology ♦ $235 10 hours
A Manager's Guide to Superior Customer Service ♦ $95 3 hours
Building Teams - Building Culture $195 3 hours
Business Ethics in the 21st Century ♦ $295 10 hours
Emotional Intelligence $425 6 hours
Essentials of Conflict Management $195 3 hours
Essentials of Leadership for Managers $825 12 hours
Essentials of Strategic Planning for Managers $375 6 hours
Executive Presence for the Non-Executive $995 12 hours
Finance for Non-Financial Managers $695 12 hours
Handling Difficult Employee Behavior ♦ $235 10 hours
Leading Inclusively and Equitably Across Differences $195 3 hours
Managing Difficult Conversations and Situations $375 6 hours
Managing Multi-Generations $195 3 hours
Managing Remote Employees ♦ $95 3 hours
Managing Your Time and Productivity $375 6 hours
Negotiations: Making Business Deals ♦ $105 4 hours
Negotiations: Resolving Disputes ♦ $95 3 hours
Optimizing Virtual Teamwork $195 3 hours
Transformational Leadership: Inspiring Your Team $375 6 hours
Win-Win Negotiations $375 6 hours

Additional Details


Minimum Required

7 Course(s)

Students must complete the following core courses:
Minimum Required

24 Hour(s)

Students must complete 24 hours of electives from the following list before, during, or after the required courses:
Required fields are indicated by .