Effective communication in today’s global business environment is critical – don’t let your message get lost as a result of poor delivery. Internal and external comprehension requires proficiency in written, verbal and/or visual communication– and often a combination of all three methods. Both leaders and individual contributors can build expertise by identifying various communication styles, exploring best practices, and utilizing proper tools in order to create a working environment conducive to collaboration and mutually beneficial results.
After successfully completing this program, students will be able to:
- Integrate communication tools to improve communication messages
- Explore best practices for written, verbal and visual communications
- Detect individual communication styles and determine most efficient strategies for collaboration
- Analyze influence and persuasion techniques to achieve win-win results
Students interested in this program should have already earned a bachelor's degree or possess equivalent professional work experience.